Privacy Policy

Security and Protection of Your Personal Data

We consider it our top priority to maintain the confidentiality of the personal data you provide and to protect it from unauthorized access. That is why we exercise the utmost care and apply state-of-the-art security standards to ensure maximum protection of your personal data.

As a private-sector company, we are subject to the provisions of the European General Data Protection Regulation (GDPR). We have implemented technical and organizational measures to ensure that data protection regulations are observed both by us and by our external service providers.

Definitions

The law requires that personal data be processed lawfully, fairly, and in a manner that is transparent to the data subject (“Lawfulness, Fairness, Transparency”). To ensure this, we inform you about the individual legal definitions used in this Privacy Policy:

1. Personal Data

“Personal data” means any information relating to an identified or identifiable natural person (hereinafter “data subject”); a natural person is considered identifiable if they can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier, or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural, or social identity of that natural person.

2. Processing

“Processing” means any operation or set of operations performed on personal data, whether or not by automated means, such as collection, recording, organization, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination, or any other form of making available, alignment or combination, restriction, erasure, or destruction.

3. Restriction of processing

“Restriction of processing” means the marking of stored personal data with the aim of limiting their future processing.

4. Profiling

“Profiling” means any form of automated processing of personal data consisting of the use of such personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person’s performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location, or movements.

5. Pseudonymization

“Pseudonymization” means the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organizational measures to ensure that the personal data cannot be attributed to an identified or identifiable natural person.

6. File system

“File system” means any structured collection of personal data accessible according to specific criteria, regardless of whether this collection is managed centrally, decentralized, or organized according to functional or geographical criteria.

7. Controller

“Controller” means a natural or legal person, public authority, agency, or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data; where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

8. Processor

“Processor” means a natural or legal person, public authority, agency, or other body that processes personal data on behalf of the controller.

9. Recipient

“Recipient” means a natural or legal person, public authority, agency, or other body to whom personal data is disclosed, regardless of whether such entity is a third party or not. However, public authorities that may receive personal data in the course of a specific investigative mandate under Union law or the law of the Member States are not considered recipients; the processing of such data by those authorities is carried out in accordance with applicable data protection regulations in line with the purposes of the processing.

10. Third Party

“Third party” means a natural or legal person, public authority, agency, or other body, other than the data subject, the controller, the processor, and the persons who, under the direct authority of the controller or the processor, are authorized to process the personal data.

11. Consent

“Consent” of the data subject means any freely given, specific, informed, and unambiguous indication of the data subject’s wishes by which he or she, by a statement or by a clear affirmative action, signifies agreement to the processing of personal data relating to him or her.

Lawfulness of Processing

The processing of personal data is lawful only if there is a legal basis for the processing. Pursuant to Article 6(1)(a) – (f) of the GDPR, the legal basis for processing may include, in particular:

a. The data subject has given consent to the processing of personal data concerning him or her for one or more specific purposes;

b. Processing is necessary for the performance of a contract to which the data subject is a party, or for the implementation of pre-contractual measures taken at the data subject’s request;

c. Processing is necessary for compliance with a legal obligation to which the controller is subject;

d. Processing is necessary to protect the vital interests of the data subject or of another natural person;

e. The processing is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;

f. The processing is necessary to protect the legitimate interests of the controller or of a third party, unless the interests or fundamental rights and freedoms of the data subject which require the protection of personal data prevail, in particular where the data subject is a child.

Information on the Collection of Personal Data

(1) Below, we provide information regarding the collection of personal data when using our website. Personal data includes, for example, name, address, email addresses, and user behavior.

(2) When you contact us via email or through our contact form, we will store the data you provide (email address, name, and phone number) in order to respond to your inquiry or questions. We will delete the data collected in this context once storage is no longer necessary, or processing will be restricted if statutory retention obligations apply. We do not share this data without your consent.

(3) The legal basis for processing is Article 6(1)(b) of the GDPR.

Collection of Personal Data When Visiting Our Website

When you use the website for informational purposes only—that is, if you do not register or otherwise provide us with information—we collect only the personal data that your browser transmits to our server. When you view our website, we collect the following data, which is technically necessary for us to display our website to you and to ensure its stability and security (the legal basis is Article 6(1)(f) of the GDPR):

IP address
Date and time of the request
Time zone difference from Greenwich Mean Time (GMT)
Content of the request (specific page)
Access status/HTTP status code
Amount of data transferred
Website from which the request originates
Browser
Operating system and its interface
Language and version of the browser software

Use of Cookies

(1) In addition to the aforementioned data, cookies are stored on your computer when you use our website. Cookies are small text files that are stored on your hard drive and associated with the browser you are using, and through which certain information is transmitted to the entity that sets the cookie. Cookies cannot execute programs or transmit viruses to your computer. They serve to make the website more user-friendly and effective overall.

(2) This website uses the following types of cookies, the scope and functionality of which are explained below:

– Transient cookies (see a.)
– Persistent cookies (see b.)

a. Transient cookies are automatically deleted when you close your browser. These include, in particular, session cookies. These store a so-called session ID, which allows various requests from your browser to be associated with the same session. This enables your computer to be recognized when you return to our website. Session cookies are deleted when you log out or close your browser.

b. Persistent cookies are automatically deleted after a specified period, which may vary depending on the cookie. You can delete these cookies at any time in your browser’s security settings.

c. You can configure your browser settings according to your preferences and,
for example, refuse to accept third-party cookies or all cookies. So-called “third-party cookies” are cookies set by a third party, and therefore not by the actual website you are currently visiting. Please note that by disabling cookies, you may not be able to use all features of this website.

d. We use HTML5 storage objects that are stored on your device. These objects store the necessary data regardless of the browser you use and do not have an automatic expiration date. You can prevent the use of HTML5 storage objects by using private mode in your browser. We also recommend that you regularly delete your cookies and browser history manually.

(3) The following cookies are used on this website:

View cookie settings

Additional features and services on our website

(1) In addition to the purely informational use of our website, we offer various services that you can use if interested. To do so, you generally need to provide additional personal data, which we use to provide the respective service and to which the aforementioned data processing principles apply.

(2) In some cases, we use external service providers to process your data. These providers have been carefully selected and commissioned by us, are bound by our instructions, and are regularly monitored.

(3) Furthermore, we may share your personal data with third parties if we offer promotional campaigns, contests, contract conclusions, or similar services in collaboration with partners. You will receive more detailed information regarding this when you provide your personal data or in the description of the offer below.

(4) If our service providers or partners are based in a country outside the European Economic Area (EEA), we will inform you of the implications of this in the description of the offer.

Children

Our offer is generally intended for adults. Persons under the age of 14 should not submit any personal data to us without the consent of their parents or legal guardians.

Rights of the Data Subject

You generally have the rights to access, rectification, erasure, restriction, data portability, withdrawal, and objection. If you believe that the processing of your data violates data protection law or that your data protection rights have otherwise been infringed, you may file a complaint with the supervisory authority. In Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna www.dsb.gv.at

(1) Withdrawal of Consent

If the processing of personal data is based on consent you have provided, you have the right to withdraw your consent at any time. Withdrawing your consent does not affect the lawfulness of processing carried out on the basis of your consent prior to withdrawal.

You may contact us at any time to exercise your right to withdraw consent.

(2) Right to Confirmation

You have the right to request confirmation from the controller as to whether we are processing personal data concerning you. You may request this confirmation at any time using the contact details provided above.

(3) Right of access

If personal data is being processed, you may at any time request information regarding this personal data and the following details:

a. the purposes of the processing;
b. the categories of personal data being processed;
c. the recipients or categories of recipients to whom the personal data has been or will be disclosed, particularly recipients in third countries or international organizations;
d. if possible, the planned duration for which the personal data will be stored, or, if this is not possible, the criteria for determining this duration;
e. the existence of a right to rectification or erasure of the personal data concerning you, or to restriction of processing by the controller, or a right to object to such processing;
f. the existence of a right to lodge a complaint with a supervisory authority;
g. where the personal data are not collected from the data subject, any available information as to their source;
h. the existence of automated decision-making, including profiling, pursuant to Article 22(1) and (4) of the GDPR and—at least in such cases—meaningful information regarding the logic involved, as well as the scope and intended consequences of such processing for the data subject.

If personal data is transferred to a third country or to an international organization, you have the right to be informed of the appropriate safeguards pursuant to Article 46 of the GDPR in connection with the transfer. We will provide a copy of the personal data that is the subject of the processing. For any further copies that you request, we may charge a reasonable fee based on administrative costs. If you submit the request electronically, the information must be provided in a commonly used electronic format, unless you specify otherwise. The right to receive a copy pursuant to paragraph 3 shall not adversely affect the rights and freedoms of others.

(4) Right to Rectification

You have the right to obtain from us without undue delay the rectification of inaccurate personal data concerning you. Taking into account the purposes of the processing, you have the right to obtain the completion of incomplete personal data—including by means of a supplementary statement.

(5) Right to erasure (“right to be forgotten”)

You have the right to request that the controller erase personal data concerning you without undue delay, and we are obligated to erase personal data without undue delay if one of the following grounds applies:

a. The personal data is no longer necessary for the purposes for which it was collected or otherwise processed.

b. The data subject withdraws their consent on which the processing was based pursuant to Article 6(1)(a) or Article 9(2)(a) of the GDPR, and there is no other legal basis for the processing.

c. The data subject objects to the processing pursuant to Article 21(1) of the GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Article 21(2) of the GDPR.

d. The personal data has been processed unlawfully.

e. The erasure of the personal data is necessary for compliance with a legal obligation under Union law or the law of the Member States to which the controller is subject.

f. The personal data was collected in relation to information society services offered pursuant to Article 8(1) of the GDPR.

If the controller has made the personal data public and is obliged to erase it pursuant to paragraph 1, the controller shall, taking into account available technology and the cost of implementation, take reasonable measures, including technical measures, to inform controllers processing the personal data that a data subject has requested the erasure of all links to such personal data or of copies or replications of such personal data.

The right to erasure (“right to be forgotten”) does not apply where the processing is necessary:

– for the exercise of the right of freedom of expression and information;
– for compliance with a legal obligation which requires processing under Union or Member State law to which the controller is subject, or for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller;
– for reasons of public interest in the area of public health pursuant to Article 9(2)(h) and (i) and Article 9(3) of the GDPR;
– for archiving purposes in the public interest, scientific or historical research purposes, or statistical purposes pursuant to Article 89(1) of the GDPR, insofar as the right referred to in paragraph 1 is likely to render impossible or seriously impair the achievement of the objectives of such processing,
or– for the establishment, exercise, or defense of legal claims.

(6) Right to restriction of processing

You have the right to request that we restrict the processing of your personal data if one of the following conditions is met:

a. the accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data,

b. the processing is unlawful and the data subject opposes the erasure of the personal data and instead requests the restriction of its use;

c. the controller no longer needs the personal data for the purposes of the processing, but the data subject needs it to establish, exercise, or defend legal claims, or

d. the data subject has objected to the processing pursuant to Article 21(1) of the GDPR, as long as it has not yet been determined whether the legitimate grounds of the controller override those of the data subject.

If processing has been restricted in accordance with the above conditions, such personal data—apart from its storage—shall be processed only with the data subject’s consent or for the establishment, exercise, or defense of legal claims or to protect the rights of another natural or legal person or for reasons of an important public interest of the Union or of a Member State.

To exercise the right to restriction of processing, the data subject may contact us at any time using the contact details provided above.

(7) Right to Data Portability

You have the right to receive the personal data concerning you that you have provided to us in a structured, commonly used, and machine-readable format, and you have the right to transmit this data to another controller without hindrance from the controller to whom the personal data was provided, provided that:

a. the processing is based on consent pursuant to Article 6(1)(a) or Article 9(2)(a) or on a contract pursuant to Article 6(1)(b) of the GDPR, and
b. the processing is carried out by automated means.

When exercising the right to data portability pursuant to paragraph 1, you have the right to have the personal data transmitted directly from one controller to another controller, to the extent that this is technically feasible. The exercise of the right to data portability does not affect the right to erasure (“right to be forgotten”). This right does not apply to processing necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

(8) Right to Object

You have the right to object at any time, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out pursuant to Article 6(1)(e) or (f) of the GDPR; this also applies to profiling based on these provisions. The controller shall no longer process the personal data unless it can demonstrate compelling legitimate grounds for the processing that override the interests, rights, and freedoms of the data subject, or the processing is necessary for the establishment, exercise, or defense of legal claims.

If personal data is processed for the purpose of direct marketing, you have the right to object at any time to the processing of personal data concerning you for the purpose of such marketing; this also applies to profiling to the extent that it is related to such direct marketing. If you object to processing for direct marketing purposes, the personal data will no longer be processed for these purposes.

In connection with the use of information society services, you may exercise your right to object, notwithstanding Directive 2002/58/EC, by means of automated procedures using technical specifications.

You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you that is carried out for scientific or historical research purposes or for statistical purposes pursuant to Article 89(1), unless the processing is necessary for the performance of a task carried out in the public interest.

You may exercise your right to object at any time by contacting the respective controller.

(9) Automated decisions in individual cases, including profiling

You have the right not to be subject to a decision based solely on automated processing—including profiling—that produces legal effects concerning you or similarly significantly affects you. This does not apply if the decision:

a. is necessary for the conclusion or performance of a contract between the data subject and the controller,

b. is authorized by Union or Member State law to which the controller is subject, and that law provides for appropriate measures to safeguard the rights and freedoms as well as the legitimate interests of the data subject; or

c. is based on the explicit consent of the data subject.

The controller shall take appropriate measures to safeguard the rights and freedoms and legitimate interests of the data subject, including at least the right to obtain human intervention on the part of the controller, to express his or her point of view, and to contest the decision.

The data subject may exercise this right at any time by contacting the relevant controller.

(10) Right to lodge a complaint with a supervisory authority

You also have the right to lodge a complaint with a supervisory authority, in particular in the Member State of your habitual residence, place of work, or the place of the alleged infringement, without prejudice to any other administrative or judicial remedy, if you consider that the processing of personal data concerning you infringes this Regulation. In Austria, this is the Austrian Data Protection Authority, Barichgasse 40-42, 1030 Vienna https://www.dsb.gv.at/

(11) Right to an effective judicial remedy

Without prejudice to any available administrative or non-judicial remedy, including the right to lodge a complaint with a supervisory authority pursuant to Article 77 of the GDPR, you have the right to an effective judicial remedy if you consider that your rights under this Regulation have been infringed as a result of the processing of your personal data in a manner inconsistent with this Regulation.

Data Processing by Feratel

Data processing in connection with the inquiry and booking forms is carried out via the feratel Deskline system, operated by feratel media technologies AG, Maria-Theresienstraße 8, 6020 Innsbruck. The data is used exclusively for processing the inquiries and bookings you have made. The complete privacy policy of feratel Deskline is available at www.feratel.at/rechtliche-hinweise
For the “Accommodation Inquiry/Booking” process as part of online booking via the “booking&more” platform, data processing is carried out under joint responsibility pursuant to Art. 26 GDPR with the Region Millstätter See - Bad Kleinkirchheim - Nockberge Tourismusmanagement GmbH.

Use of Matomo

(1) This website uses the web analytics service Matomo to analyze, monitor, and regularly improve the use of our website. The statistics obtained allow us to improve our offerings and make them more interesting for you as a user. The legal basis for the use of Matomo is Art. 6(1)(f) GDPR.

(2) Cookies are stored on your computer for this analysis. We store the information collected in this way exclusively on our server. You can disable this analysis by deleting existing cookies and preventing the storage of cookies. If you prevent the storage of cookies, please note that you may not be able to use this website to its full extent. You can prevent the storage of cookies by adjusting the settings in your browser.

(3) This website uses Matomo with the “AnonymizeIP” setting. This shortens IP addresses during processing, thereby preventing direct personal identification. The IP address transmitted by your browser via Matomo is not combined with other data collected by us.

(4) The Matomo program is an open-source project. You can find the third-party provider’s privacy policy at matomo.org/privacy-policy/.

Facebook Fan Page

(1) When you visit our fan page, your personal data is transmitted to Facebook and stored there (in the U.S.).

(2) We have no influence over the data collected or the data processing procedures, nor are we aware of the full scope of data collection, the purposes of processing, or the retention periods. We also have no information regarding the deletion of the collected data by Facebook.

(3) Facebook stores the data collected about you as user profiles and uses these for the purposes of advertising, market research, and/or the needs-based design of the website. Such analysis is carried out in particular (even for users who are not logged in) to display needs-based advertising. You have the right to object to the creation of these user profiles, though you must contact Facebook to exercise this right.

(4) Data is transferred regardless of whether you have a Facebook account and are logged in there. If you are logged in to Facebook, your data will be directly associated with your account. We recommend that you log out regularly after using a social network, as this allows you to avoid association with your Facebook profile.

(5) For further information on the purpose and scope of data collection and its processing by Facebook, please refer to Facebook’s privacy policy provided below. There you will also find further information regarding your rights in this regard and settings options to protect your privacy.

Facebook Inc., 1601 S California Ave, Palo Alto, California 94304, USA;
www.facebook.com/policy.php; further information on data collection:
www.facebook.com/help/186325668085084,
www.facebook.com/about/privacy/your-info-on-other as well as
http://www.facebook.com/about/privacy/your-info#everyoneinfo,
https://www.facebook.com/legal/terms/information_about_page_insights_data .

Integration of Google Maps

(1) We use Google Maps on this website. This allows us to display interactive maps directly on the website and enables you to conveniently use the map feature. The provider of this service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Opt-out: https://adssettings.google.com/authenticated

(2) We use the so-called two-click solution. This means that when you visit our site, no personal data is initially transmitted to Google. Only when you click on the map and thereby activate it does Google receive the information that you have accessed the corresponding page of our online offering. In addition, the data collected during your visit to our website is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly associated with your account. If you do not wish for this association with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research, and/or the needs-based design of its website. Such analysis is carried out in particular (even for users who are not logged in) to deliver targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, in which case you must contact Google to exercise this right.

(3) Further information on the purpose and scope of data collection and its processing by the plug-in provider can be found in the provider’s privacy policy. There you will also find further information regarding your rights in this regard and settings options for protecting your privacy: https://policies.google.com/privacy?hl=de. Google also processes your personal data in the United States.

Integration of YouTube

(1) We use YouTube on this website. This allows us to display videos directly on the website. The provider is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Opt-out: adssettings.google.com/authenticated

(2) We use the so-called two-click solution. This means that when you visit our site, no personal data is initially transmitted to Google. Only when you click on the video and thereby activate it does Google receive the information that you have accessed the corresponding page of our online service. In addition, the data collected during your visit to our website is transmitted. This occurs regardless of whether Google provides a user account through which you are logged in or whether no user account exists. If you are logged in to Google, your data is directly associated with your account. If you do not wish for this association with your Google profile, you must log out before activating the button. Google stores your data as usage profiles and uses them for the purposes of advertising, market research, and/or the needs-based design of its website. Such analysis is carried out in particular (even for users who are not logged in) to deliver targeted advertising and to inform other users of the social network about your activities on our website. You have the right to object to the creation of these user profiles, in which case you must contact Google to exercise this right.

Data Processors

We use external service providers (data processors), e.g., for hosting, shipping goods, newsletters, or payment processing. A separate data processing agreement has been concluded with the service provider to ensure the protection of your personal data.

Name and contact information of the controller pursuant to Article 4(7) of the GDPR

Touristikverein Europas 1. Babydorf Trebesing
9852 Trebesing 15
Phone: +43 4732 3000
Email: willkommen@mein-trebesing.at

Last updated on March 18, 2026

Name	Purpose	Lifetime	Type	Provider
CookieConsent	Saves your consent to using cookies.	1 year	HTML	Website
fe_typo_user	Assigns your browser to a session on the server.	session	HTTP	Website